Shipping policy

We aim to deliver your order quickly and reliably. Please review our shipping procedures below.

Processing & dispatch

Orders are processed within 1–2 business days after payment confirmation. You will receive a shipping confirmation with tracking details once your order leaves our warehouse.

Shipping methods & delivery times

We offer standard and express shipping. Standard delivery: 3–6 business days within Europe; 6–12 business days for international orders. Express delivery: 1–3 business days within Europe; 3–6 business days internationally. Rates are calculated at checkout.

International orders & customs

For shipments outside the EU, customs duties, taxes, and fees may be imposed by the destination country. These are the responsibility of the buyer. Please check with your local customs office for estimates.

Lost or damaged shipments

If your package is lost in transit or arrives damaged, contact us within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue and provide a replacement or refund where appropriate.

Address accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays or non‑delivery due to incorrect address details.