Shipping policy
We aim to deliver your order quickly and reliably. Please review our shipping procedures below.
Processing & dispatch
Orders are processed within 1–2 business days after payment confirmation. You will receive a shipping confirmation with tracking details once your order leaves our warehouse.
Shipping methods & delivery times
We offer standard and express shipping. Standard delivery: 3–6 business days within Europe; 6–12 business days for international orders. Express delivery: 1–3 business days within Europe; 3–6 business days internationally. Rates are calculated at checkout.
International orders & customs
For shipments outside the EU, customs duties, taxes, and fees may be imposed by the destination country. These are the responsibility of the buyer. Please check with your local customs office for estimates.
Lost or damaged shipments
If your package is lost in transit or arrives damaged, contact us within 7 days of the expected delivery date. We’ll work with the carrier to resolve the issue and provide a replacement or refund where appropriate.
Address accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for delays or non‑delivery due to incorrect address details.